The Ivy at Golden Gate
Google Reviews
This is a one star review for a completely botched move-in process. They charged us for the entire month of September, saying my relatives could move in any time they want. They sent their movers and the movers took all the furniture away. The house has been listed for sale based on the move-in day that was discussed (today). Today they hit us with the news that they are still missing the paperwork needed and refused the move-in to happen.
I've been in the senior living industry for over 10 years and quick hospital move-ins can be tough. The team at Ivy Golden Gate went above and beyond for my client, treating them like family. Suzanne, the sales director, even went to their home to help pack and transfer medications - a level of service you don't always come accross. It's always a pleasure working with a community I can count on.
Beautiful environment, excellent chef, high quality, fine dining experience. Senior Round table was hosted on Thursday, April 10th, 2025 at 8:30-10:30
Contact details
Retirement Community
- Address
- 1601 19th Ave, San Francisco, CA 94122 Open in your maps app
- Phone
- (415) 903-6232
- Website
- ivyliving.com
Hours
| Mon | Open 24 hours |
|---|---|
| Tue | Open 24 hours |
| Wed | Open 24 hours |
| Thu | Open 24 hours |
| Fri | Open 24 hours |
| Sat | Open 24 hours |
| Sun | Open 24 hours |
From Google, checked May 2026.
In the business's own words
Welcome to The Ivy at Golden Gate. Set in a designated historical landmark, The Ivy at Golden Gate offers fulfilling and flexible senior living with a range of services for every phase of retirement. From activities and outdoor spaces meant to nourish body and soul, to comprehensive assisted living and memory care services for those who need it, the Ivy team is here to help our residents live their best lives. We’d love for you to come and visit!
From the business's Google listing, October 2026.
What the listing mentions
- Assisted listening devices
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Gender-neutral restroom
- Serves food
- On-site parking
- Free parking lot
- On-site services
From the business's Google listing, October 2026.